Terms of Service

Welcome to www.blacksmithing-school.co.uk. ‘Richard Quinnell Limited’ / ’The Quinnell School of Blacksmithing’ provides products/services subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.

Refund/Cancellation Policy

• All fees paid for a course are refundable in full (or the course re-bookable) for cancellations received up to 6 weeks’ before the date of commencement of the course. Thereafter, a course is only refundable (or the course re-bookable) if we (or you) can find a substitute paying student to fill the place, but not otherwise. We regret that we do not offer cancellation insurance for you cancelling your course at short notice. You may wish to take out your own.

• No refund can be made if you do not cancel or re-book at least 6 weeks’ in advance because you are unable to undertake or complete the course for any reason other than a default on our part. You may re-book a course that has been booked on a specified date, and change it to a different available date, as long as you provide us with at least 6 weeks’ notice. If you cannot provide at least 6 weeks’ notice, then we can only offer a refund/re-book if we (or you) can find a substitute paying student to fill your slot, but not otherwise.

• We reserve the right to cancel any course at short notice, in exceptional circumstances only (such as severe weather or staff illness), and in this case we will offer the options of a full refund of all fees paid to us, or transfer to another course. We cannot accept liability for any incidental expenses you may have incurred.
  

Health & Safety

We are very proud of our Health and Safety policies and our track record. It is a requirement that every participant confirms that they have read and understood our Health and Safety Information and that they will adhere to the instructions given. It is important to understand that blacksmithing is a moderately hazardous activity and participants should expect to experience minor burns and friction blisters. For more information please read our ‘Health & Safety Information’ document.

Errors, Inaccuracies and Omissions

While we try very hard to ensure the accuracy of the information within our website, occasionally there may be information that could contain typographical errors, inaccuracies or omissions that may relate to the product description, pricing, and availability. Richard Quinnell Limited/The Quinnell School of Blacksmithing reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders or bookings if any information within our website is inaccurate at any time, without prior notice (including after you have submitted your order).